SAP Success Factors

Aspect Description
SAP Success Factors
Workforce Analytics
Purpose/ Statement
Sale/ Provide Information
Genre/ Research Methods
Descriptive website
Workforce Analytics can help collect, curate and analyze workforce data from diverse systems – and then use that data to improve talent decisions and business results.
IT involved
Platform itself
Data Sources
Talent data from multiple systems (core HR, talent, engagement, financials)
(Research) Methods
Talent Metrics on demographics and diversity
HR professionals & Analysts & business partners
Make decisions based on accurate workforce intelligence. Measure retention and tunover.
Theoretical Warrant(s)
Not clear
Level of Analysis
Individual & Group
Side effects
Data Security
Theoretical instantiation/ link function
Comparison with our model
People Analytics Wiki

Despite people analytics being a hype topic and attracting attention from both academia and practice, we found only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we performed a thorough evaluation of the available software tools. We monitored social media to identify and analyze the 41 people analytics tools listed here.

ERCIS Competence Center Smarter Work

The Competence Center Smarter Work supports organizations with the introduction, use and management of new communication and collaboration systems. We build on years of experience with transformation processes towards “Smarter Work”. We integrate individual and organizational perspectives in our research projects, inquiring about employees who use new technologies in their everyday work. Our research is characterized by the pursuit of long-term improvements. To this end, we seek a focused understanding of underlying organizational problems before pointing out customized options for action. Made possible by an interdisciplinary team of scientists from business, computer science, psychology, sociology, as well as practitioners from the IT industry.